First impressions matter, and US Turf nails them: professional crew, quick scheduling, and backyard transformations that arrive on time. The catch is what comes after. Multiple reviewers report months of unanswered messages about defects, warranty claims languishing, and no-shows despite promises to fix sinking turf, weed growth, and site prep failures. One customer waited weeks for a project and received four uneven ground levels and overgrown turf because existing grass wasn't removed and no weed barrier was installed.
Where the company shines, it shines bright: Jaycob and Zac listen to design preferences, crews work hard, and some customers report they return quickly to patch issues (melted spots, covered sprinklers). The problem emerges when defects surface months later. Communication stops, follow-ups vanish, and quarterly maintenance commitments evaporate. For buyers willing to schedule site prep carefully and resolve issues immediately if they arise, this company delivers. For those expecting reliable warranty backup if problems emerge after they leave, expect frustration.
Last verified 2026-07-05
As listed on Google.
As published by the business on its own website; not independently verified.
All 18 reviews are five-star; users consistently praise quick response, fair rates, and clean jobsites. Franklin appears frequently as a trusted crew member handling tree work and mulching with care and follow-through.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Review evidence is limited. The business is licensed and insured, operates in the Austin area, and lists lawn care, tree services, and pressure washing on their website. Without review text, specific strengths and shortcomings cannot be assessed.
Last updated 2026-07-05