23 low data
Gerry Wilson's Lawn Service
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Lawn Care & MaintenanceLandscape Design & Installation
Ted's Trees, Ltd.
Landscape LightingHardscaping & PatiosLawn Care & MaintenanceLandscape Design & InstallationTree Services
- Services
- Landscape Lighting, Hardscaping & Patios, Lawn Care & Maintenance
- Reviews
- 51
What recent reviews say
Strong installation work and fair pricing draw consistent praise, but persistent gaps in follow-up service undercut the experience. Ted's crew excels at tree selection, planting (including large specimens), transplanting, and hardscape work; warranty replacements happen promptly when contacted. However, some customers face ghosting on warranty claims, failed irrigation systems, and missed estimate appointments, creating a meaningful divide between initial execution and ongoing support.
Recent shift: No shift in sentiment over time. The same mix of strong installation praise and communication/follow-up complaints appears consistently across the full two-year period of reviews.
Praised for
- tree expertise and selection
- professional installation crews
- fair to reasonable pricing
- reliable warranty service
- owner Ted is friendly and accessible
Watch-outs
- poor communication and responsiveness after sale
- no-show estimates and scheduling
- irrigation system failures
- unprofessional owner conduct in disputes
quality-workmanshipprofessional-crewfair-pricingreliable-crewtransformed-yardpoor-communicationno-showresponsive
Best for: Homeowners needing tree selection advice and professional large-tree planting or removal in Austin.
Think twice if: Irrigation work or expecting long-term warranty support; communication gaps and no-shows on early estimates have frustrated multiple customers.
Strengths
- Owner Ted directly consults on plant selection
- handles large specimen trees (100+ gallons)
- warranty replacements honored when reached
- fast turnaround on installation (often same week)
Worth knowing
- Owner Ted personally consults on plant selection and estimates
- Staff include Mary Esther (named in reviews)
- Large tree installation expertise (100-gallon hollies, cypress, live oak, crepe myrtle)
- Warranty replacements documented (ailing plants replaced quickly)
- One irrigation system failed from install day; owner unresponsive for 2 years despite multiple contact attempts
What reviews say by service
- Tree Services
- Large specimen planting, removal, and transplanting praised for quality and timely execution; one long-term irrigation failure cited.
- Hardscaping & Patios
- Pathway and drainage renovation described as exceptional craftsmanship with straightforward transactions.
- Landscape Design & Installation
- Plant selection and installation consistent, though irrigation system reliability is inconsistent.
- Irrigation & Sprinkler Systems
- One failure from day one with owner ghosting customer for 2 years; other irrigation mentions are bundled with positive tree-planting feedback.
How it compares
- Rated 3.7 against a 4.71 average across the 200 landscape design & installation businesses listed here.
- Has more Google reviews than 75% of the businesses in this directory.
How we scored this
How We Score Star rating 35
Review volume 75
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
29
4
5
3
2
2
1
1
14
Contact
- Phone
- +1512-928-8733
- Website
- http://www.tedstrees.com/
- Address
- 1118 Tillery St, Austin, TX 78702
Last verified 2026-07-05
Opening hours
- Monday
- 09:00-16:00
- Tuesday
- 09:00-16:00
- Wednesday
- 09:00-16:00
- Thursday
- 09:00-16:00
- Friday
- 09:00-16:00
- Saturday
- 09:00-16:00
- Sunday
- Closed
As listed on Google.
From their website
Services listed
Landscape DesignTree InstallationIrrigationMasonry/HardscapeTree TransplantFlower PlantingShrub PlantingSod Installation
Operating:since 1991
As published by the business on its own website; not independently verified.
Common questions
- Does Ted visit in person for estimates?
- Yes. Reviews confirm Ted comes out within a week of the first call to visit the property and offer advice before sending a written estimate.
- Will they replace plants if something goes wrong?
- Warranty replacements are honored quickly when you reach them. One reviewer reported an ailing plant replaced immediately. However, responsiveness on warranty claims has been inconsistent for some customers.
- What size trees can they plant?
- They regularly install large specimen trees: reviews mention 100-gallon hollies, 45-gallon cherry laurels, and 9-foot cypress trees.
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