48 low data
Elder's Landscaping
5.0(1)✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Lawn Care & MaintenanceLandscape Design & Installation
Southern Turf Co.®
Irrigation & Sprinkler SystemsLawn Care & MaintenanceLandscape Design & Installation
- Services
- Irrigation & Sprinkler Systems, Lawn Care & Maintenance, Landscape Design & Installation
- Reviews
- 739
What recent reviews say
Southern Turf Co. earns consistent five-star reviews for artificial turf installation, with homeowners praising staff responsiveness, clean work sites, and finished product quality. Named team members (Chad, Erin, Shane, Aaron H., Jason D., Oscar) led projects from estimate through walkthrough; one customer noted a gap between pre-sales promises and installer execution, plus delayed turf removal and warranty response, though management addressed the complaint directly.
Most jobs complete in one day with crews returning for final touches. Pet-specific and sports turf options come with clear pricing. The company serves Austin metro residential and commercial properties, including Costco-backed installations. Repeat customers are common; some note material procurement delays did not impede communication or final satisfaction.
Praised for
- professional crews and responsiveness
- attention to detail and quality workmanship
- clear pricing and communication
- on-time delivery and cleanup
Watch-outs
- slow follow-up on post-installation cleanup
- gap between pre-sales and installation team communication
- warranty request process unclear
on-timeprofessional-crewattention-to-detailquality-workmanshipresponsivefair-pricingreliable-crewgreat-design-ideas
Best for: homeowners seeking dog-friendly artificial turf with transparent pricing and direct project manager oversight
Think twice if: you need rapid post-installation cleanup pickup or warranty service responses to voicemail requests
Strengths
- named project managers (Chad, Erin, Shane) who walk through options and pricing in advance
- crews return same or next day for final seam cleanup
- post-installation follow-up, including site checks after rain
Worth knowing
- Named staff: Chad (multiple projects, scope adjustments, budget management), Erin Keller (quote and site coordination), Shane (planning and material sourcing updates), Aaron H. (Costco partnership estimates), Jason D. (billing and escalation), Oscar (field installs)
- K-9 high-flow pet turf and higher-tier pet options available
- Stripe and Costco payment options
- Soccer field installed and maintained at Meanwhile Brewing Co.
- Installation typically completed in one day
- 15x20 putting green projects offered
- Management responds in person to escalated complaints
What reviews say by service
- Landscape Design & Installation
- Project managers (Chad, Erin, Shane) provide detailed plans and walk customers through design options pre-install; crews execute cleanly with same-day or next-day seam finishing.
- Lawn Care & Maintenance
- Maintenance services and follow-up described for sports fields and putting greens; warranty process underspecified but management escalates complaints.
- Irrigation & Sprinkler Systems
- Limited evidence; one putting green had post-rain water retention, flagged for warranty work.
How it compares
- Rated 5 against a 4.71 average across the 200 landscape design & installation businesses listed here.
- Has more Google reviews than 99% of the businesses in this directory.
How we scored this
How We Score Star rating 99
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
730
4
3
3
1
2
1
1
4
Contact
- Phone
- +1512-601-8406
- Address
- 5608 Parkcrest Dr #200, Austin, TX 78731
Last verified 2026-07-05
Opening hours
- Monday
- 07:00-19:00
- Tuesday
- 07:00-19:00
- Wednesday
- 07:00-19:00
- Thursday
- 07:00-19:00
- Friday
- 07:00-19:00
- Saturday
- 07:00-19:00
- Sunday
- 07:00-19:00
As listed on Google.
From their website
Services listed
Residential TurfCommercial TurfAthletic CourtsMaintenance Services
As published by the business on its own website; not independently verified.
Common questions
- Do you offer dog-friendly turf?
- Yes, K-9 high-flow turf and higher-tier pet-specific options are available.
- How long does a typical installation take?
- Most installations complete in one day, with crews returning the next day to finish seams if needed.
- Do you handle Costco-backed projects?
- Yes, they are contractors for both Costco and Home Depot materials; Costco provides materials warranty.
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