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NORTH PEARL LANDSCAPING

Updated 2026-07-05 · 1,859 reviewed · 240 listed · Scored from 34 Google reviews · How we rank ›

4.6(34) 74 composite score See reviews on Google ✓ Verified
Lawn Care & MaintenanceIrrigation & Sprinkler SystemsLandscape Design & Installation
NORTH PEARL LANDSCAPING
Services
Lawn Care & Maintenance, Irrigation & Sprinkler Systems, Landscape Design & Installation
Reviews
34

What recent reviews say

For routine mowing and tree work, North Pearl delivers solid results at fair prices, with Merced often handling estimates personally and showing up when promised. But several long-term and irrigation customers report broken follow-up systems: no-shows multiply after the first job, responses to callbacks dry up, and one complex irrigation install failed repeatedly with no corrective response or refund, raising questions about reliability on bigger projects and owner accountability once the job is done.

Recent shift: Positive reviews cluster at 2 months and earlier (mostly 5-star praise). Two serious 1-star complaints sit at 8-10 months (irrigation failure, xeriscaping failure with owner unresponsiveness); a 2-star follow-up issue at 1 year (poor callback communication). Pattern suggests systemic follow-up weakness that remains unresolved.

Praised for
  • professional crew
  • quality work on grass and trees
  • timely estimates and job completion
  • owner Merced personally engaged
  • good value for cost
Watch-outs
  • no-shows on follow-up visits
  • poor communication after initial contact
  • irrigation system failures and lack of warranty support
  • shoddy workmanship and missed details
  • unresponsive to callback requests
reliable-crewon-timefair-pricingquality-workmanshipattention-to-detailno-showpoor-communicationtransformed-yard
Best for: Homeowners wanting one-off lawn mowing, sod installation, or tree trimming handled quickly and fairly.
Think twice if: You need ongoing maintenance, irrigation repairs, or follow-up work; no-shows and communication gaps are documented patterns.

Strengths

  • Owner Merced estimates and oversees key jobs personally
  • Fast completion on sod, mulch, and tree work
  • Fair pricing reported by repeat customers

Worth knowing

  • Owner Merced personally provides estimates and inspects work
  • Treated tree trunks for disease prevention
  • One customer: full irrigation install failed, system leaked repeatedly, lacked proper backflow prevention (required in Texas), owner unresponsive after October 5
  • One customer: $4,250 xeriscaping job (July) left weeds uncontrolled, muddy rocks, siding damage, missing green bin; owner did not return to fix
  • Repeat multi-year customer praised consistent quality and attention to detail on fences, rockwork, landscaping, irrigation

What reviews say by service

Lawn Care & Maintenance
Grass cutting and sod installation praised for speed and quality; some customers report weeds returning after large project due to poor barrier prep.
Tree Services
Tree trimming and removal consistently praised as professional; trunk disease treatment mentioned.
Irrigation & Sprinkler Systems
One major failure: control valves out of spec, no backflow prevention (non-compliant), repeated leaks, owner unresponsive to repair requests and warranty claim.

How it compares

  • Rated 4.6 against a 4.7 average across the 180 lawn care & maintenance businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

How We Score
Star rating 76
Review volume 67
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
29
4
1
3
1
2
1
1
2

Contact

Address
5000 Purple Sage Dr unit B, Austin, TX 78724

Last verified 2026-07-05

Opening hours

Monday
07:30-18:30
Tuesday
07:30-18:30
Wednesday
07:30-18:30
Thursday
07:30-18:30
Friday
07:30-18:30
Saturday
07:30-18:30
Sunday
09:00-17:00

As listed on Google.

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Common questions

Does Merced come out to estimate jobs?
Yes. Multiple reviews note that Merced personally estimates and oversees key work, including large tree removals and landscape installs.
Will they handle ongoing mowing and maintenance?
One customer hired them for several years on rental and main house with satisfaction. However, multiple other customers report no-shows and poor response after the first job when trying to book follow-up visits.
What happens if something breaks after the job?
One irrigation customer paid in full, system leaked repeatedly, was assured of six-month warranty coverage, but received no response to repair requests starting in October despite multiple failures.

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Last updated 2026-07-05