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Ideal Turf Austin

Updated 2026-07-05 · 1,859 reviewed · 240 listed · Scored from 22 Google reviews · How we rank ›

4.0(22) 58 low data composite score See reviews on Google ✓ Verified
Landscape Design & InstallationLawn Care & Maintenance
Ideal Turf Austin
Services
Landscape Design & Installation, Lawn Care & Maintenance
Reviews
22

What recent reviews say

Over 70% five-star reviews; clients praise fast, professional crews and beautiful finished yards. Significant minority report installation defects (loose seams, buckling, weeds), poor follow-up on warranty claims, and unresponsive customer service after purchase.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly, responsive staff
  • quick, professional installation
  • transformed unusable yards
  • quality turf product holds up
Watch-outs
  • communication gaps after sale
  • inconsistent install quality
  • weeds through turf
  • no-show follow-up on warranty work
professional-crewon-timequality-workmanshipresponsivepoor-communicationattention-to-detailtransformed-yard
Best for: Homeowners who want fast artificial turf install with reliable finished product and can manage site during install.
Think twice if: Expect unresponsive warranty service if defects arise; communication between sales and installation teams has been inconsistent.

Strengths

  • Installation completes in 1-2 days
  • Local company with personalized service
  • Turf durability in Texas heat and heavy use

Worth knowing

  • Named staff: Daniel, Trista, Steffan, Francisco, Amanda, Samantha, Mark Adams, Cameron, Pablo, Sai
  • Installation typically 1-2 days
  • Putting greens are a specialty
  • One reviewer's final bill exceeded quote by $2,000 due to measurement discrepancy
  • Pet turf and shade-tolerant options mentioned
  • Do-it-yourself site prep (removal of existing landscaping, drainage) required by client in some cases

What reviews say by service

Landscape Design & Installation
Crews excel at design and rapid installation; quality varies, with some seam and install-depth issues reported.
Lawn Care & Maintenance
Maintenance service offered, but reviews focus on install; weed breakthrough reported by multiple clients.

How it compares

  • Rated 4 against a 4.71 average across the 200 landscape design & installation businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 59
Review recency 21
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
16
4
0
3
0
2
1
1
5

Contact

Address
12600 Hill Country Blvd Ste 275, Bee Cave, TX 78738

Last verified 2026-07-05

Opening hours

Monday
08:30-17:00
Tuesday
08:30-17:00
Wednesday
08:30-17:00
Thursday
08:30-17:00
Friday
08:30-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Artificial grass installationPet turfPutting greensLawn landscapeRoof and deck turfPatio turfPlayground turfSwimming pool turf

Credentials claimed:ISO 9001:2015 Certification

As published by the business on its own website; not independently verified.

Find more in this area

Bee Cave

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Common questions

How long does installation take?
Installation typically completes in 1-2 days, and Ideal Turf has accommodated urgent timelines.
What happens if my turf develops issues within the warranty period?
Multiple reviews report difficulty reaching the company for warranty work. Response time and follow-through have been inconsistent; expect potential delays in communication.
Do you serve areas outside Austin?
Their website claims service areas include Austin, Round Rock, Pflugerville, Killeen, Waco, Dallas, Frisco, and Garland.

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Last updated 2026-07-05