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Cutters Landscaping

Updated 2026-07-05 · 1,859 reviewed · 240 listed · Scored from 212 Google reviews · How we rank ›

4.9(212) 85 composite score See reviews on Google ✓ Verified
Lawn Care & MaintenanceHardscaping & PatiosIrrigation & Sprinkler SystemsLandscape Design & Installation
Cutters Landscaping
Services
Lawn Care & Maintenance, Hardscaping & Patios, Irrigation & Sprinkler Systems
Reviews
212

What recent reviews say

Cutters earns strong marks for responsive owner Charlie, quick turnarounds, and design work that translates customer sketches into reality. Yet a consistent thread of complaints surfaces poor site oversight, spec shortcuts (mulch left in place, weed barrier skipped, sprinkler zones combined to avoid extra work), and weak follow-up after project completion. Two detailed one-star reviews from multi-thousand-dollar jobs highlight drainage and irrigation errors, missing equipment on-site, and difficulty getting remedial work done. The gap between what reviewers say was promised and what was delivered appears to widen on larger, more complex projects.

Recent shift: Recent one-star review (a month ago) escalates an earlier complaint, noting ongoing poor communication and slow remedial action on a $24,000+ job that took three weeks instead of one. Contrasts sharply with positive five-star reviews posted in the same period, suggesting service quality diverges sharply by project size and complexity.

Praised for
  • responsive owner and communication
  • fast turnaround on quotes and scheduling
  • quality hardscaping and stonework
  • design listens to customer input
  • professional crew behavior on-site
Watch-outs
  • lack of project oversight and management
  • cutting corners on specifications
  • irrigation installed incorrectly or non-standard
  • poor long-term durability of materials
  • slow or absent warranty/remedial work
responsivefair-pricingprofessional-crewgreat-design-ideasquality-workmanshippoor-communicationupsold-unnecessary-workattention-to-detail
Best for: Homeowners with clear visions and modest project scope who value fast design response.
Think twice if: Budget for a large, complex redesign. Reviewers on multi-thousand-dollar jobs report weak on-site oversight, missed specs, and slow remedial work.

Strengths

  • Charlie responds quickly to inquiries and quotes
  • Design translates customer ideas into executed reality
  • Stonework and hardscaping praised for quality
  • Projects often delivered on or ahead of schedule

Worth knowing

  • Owner Charlie and Felipe handle client communication
  • Crew members include Erasmo (stonework), Jose, Jesus, and others listed as subcontractors
  • One reviewer notes project took three weeks instead of promised one week
  • Irrigation installed non-standard (2 inches from house, above soil line) on one large job
  • One five-year-old job shows raised steel beds already disintegrating
  • One large job involved hardscaping, full turf, outdoor kitchen, roof expansion at over $24,000

What reviews say by service

Hardscaping & Patios
Stonework and deck construction praised for precision; one reviewer noted poor composite decking cuts and joint quality.
Irrigation & Sprinkler Systems
Multiple issues: drip irrigation installed too close to house (foundation risk), zones incorrectly connected.
Landscape Design & Installation
Strong on translating customer ideas into design; weak on ensuring crew follows detailed plans on-site.

How it compares

  • Rated 4.9 against a 4.71 average across the 200 landscape design & installation businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Score
Star rating 92
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
208
4
0
3
0
2
0
1
4

Contact

Address
9312 Margaret Jewel Ln, Austin, TX 78748

Last verified 2026-07-05

Opening hours

Monday
09:00-16:30
Tuesday
09:00-16:30
Wednesday
09:00-16:30
Thursday
09:00-16:30
Friday
09:00-16:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Landscape DesignLandscapingHardscapingPoolsOutdoor Living SpacesIrrigation

As published by the business on its own website; not independently verified.

Request a quote from Cutters Landscaping

Goes to the directory operator. We never sell your details.

Common questions

How quickly can I get a quote?
Reviewers report receiving estimates within a week, with some projects starting the week after approval.
What happens if I need changes during the project?
On smaller jobs, updates handled promptly. On larger projects, reviewers report communication breakdowns and difficulty reaching Charlie when he travels.
Do you offer warranty or follow-up work?
No warranty details in reviews. Two reviewers on large jobs report slow, difficult communication when requesting remedial work post-completion.

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Last updated 2026-07-05