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Crafted Outdoor Living & Design

Updated 2026-07-05 · 1,859 reviewed · 240 listed · Scored from 34 Google reviews · How we rank ›

4.6(34) 78 composite score See reviews on Google ✓ Verified
Lawn Care & MaintenanceHardscaping & PatiosIrrigation & Sprinkler SystemsLandscape Design & Installation
Crafted Outdoor Living & Design
Services
Lawn Care & Maintenance, Hardscaping & Patios, Irrigation & Sprinkler Systems
Reviews
34

What recent reviews say

Crafted Outdoor Living transforms yards into inviting outdoor spaces that families actively use, with crews praised for friendliness, clean daily work, and attention to detail throughout design and build. Jeremy's team excels on structural work like pergolas and hardscapes, but irrigation installations and follow-up on defects have created costly problems for some, including six-figure repair bills and abandoned projects left half-done.

Praised for
  • reliable crew and strong craftsmanship
  • responsive and communicative
  • clean workspace and professional conduct
  • creative design ideas
  • on-time or early completion
Watch-outs
  • irrigation system failures and poor installation
  • project delays and ghosting
  • substandard materials and workmanship on certain items
  • poor communication and follow-up on repairs
professional-crewattention-to-detailquality-workmanshipresponsivereliable-crewon-timegreat-design-ideasmessy-cleanuppoor-communicationupsold-unnecessary-work
Best for: Homeowners seeking modern hardscapes, pergolas, and outdoor kitchens with strong design input.
Think twice if: Irrigation work is a known weak point; request licensed installer and detailed workmanship terms if it's part of your scope.

Strengths

  • Steel pergola and shade structure expertise
  • Integrated design and build model from consultation to finish
  • Friendly, clean crews that finish ahead of schedule
  • Strong track record on hardscapes and patios

Worth knowing

  • Jeremy is the principal designer and project lead
  • Crew praised for daily cleanup and courteous manner
  • One detailed complaint documents $15,000 in repairs after a $50,000 project: failed irrigation, fire pit concrete cracked in weeks, outdoor kitchen with visible cracks and crumbling surfaces, electrician no-show
  • Another complaint describes a project left half-done with week-long ghosting and delayed response to follow-up requests
  • Steel pergola installations consistently praised across multiple reviews
  • Multiple customers hired for second and third projects

What reviews say by service

Landscape Design & Installation
Strong praise for creative design and consultation; one complaint noted lack of design guidance on plant selection and placement.
Hardscaping & Patios
Consistently praised: limestone patios, steel and cedar pergolas, and raised beds complete on time with clean work.
Irrigation & Sprinkler Systems
Serious problems documented: leaks, improperly installed sprayers, low-quality materials, temporary patches instead of permanent repairs, no proof of irrigation license provided.
Lawn Care & Maintenance
Landscaping criticism: weed barrier cloth improperly laid with gaps and overlaps requiring full replacement within six months.

How it compares

  • Rated 4.6 against a 4.71 average across the 200 landscape design & installation businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

How We Score
Star rating 76
Review volume 67
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
0
3
0
2
1
1
3

Contact

Address
9442 N Capital of Texas Hwy 1 Suite 500, Austin, TX 78759

Last verified 2026-07-05

Opening hours

Monday
08:00-18:00
Tuesday
08:00-18:00
Wednesday
08:00-18:00
Thursday
08:00-18:00
Friday
08:00-18:00
Saturday
08:00-18:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Steel pergolas and shade structuresOutdoor kitchens and built-insModern patios and hardscapesFire features and built-in seatingDecking and modern woodworkLandscape design and outdoor planningLighting and landscape enhancementsSpecialty features and wellness additions

As published by the business on its own website; not independently verified.

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Common questions

Do they handle the full design and build process or just installation?
Jeremy leads design consultation and the team executes installation; multiple reviews confirm they take the project from concept through final details and cleanup.
How long does a typical backyard project take?
Reviews note projects can extend beyond initial timelines; one $50,000 project promised four weeks but ran three months. Rain delays and drainage complications are cited as factors.
What should I know about their irrigation work?
One detailed review documents complete irrigation failure with leaks, improper sprayer installation, and temporary patches instead of proper repairs. Request licensed installer credentials and detailed warranty in writing.

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Last updated 2026-07-05